We want eLearning – now what? Part 2

In the previous blog I talked about creating a picture of training in your organisation, focusing on four key areas. The first three were the learners, the learning environment and the technical environment. In this blog I would like to talk about the fourth focus area – the specific training requirements with regard to recording and reporting, and the type of training the organisation delivers.

What are your recording and reporting requirements? Recording and reporting usually falls into one of two categories

1. Course management

In this example, you do not have any responsibility beyond the course – people enrol, you record the assessment and pass on the results to the participant and or their employer. This is described as course management and there are many applications designed for this purpose. You may have heard of Moodle, but there are also other applications that support this type of recording and reporting.

2. Employee management

This is typical in an organisation where you want to know who has completed what training, and when they need to renew their training or qualification, particularly for recording compliance training, but also for managing professional development. This has traditionally been called a learning management system.

Some organisations need to manage a blend of both categories and some applications now integrate both models. However, I find it helpful to know whether I fit into one of these models or if I require both.

What type of training do you provide? Would you describe it as knowledge or skills based, procedural, or changing values and attitudes? eLearning alone is not likely to improve overall learning outcomes, when compared with instructor led training, but the research has consistently shown that when the two are blended, learner achievement improves.

By looking at what type of training you provide, you can estimate what and how much of it will be appropriate for eLearning. This information will help you to determine overall strategies and to estimate how much it might cost. For example, to what extent could the training be supported by: self-paced interactive eLearning, virtual classrooms or webinars, online discussion and chat groups, a blend of eLearning and instructor led, or simply putting resources online? Regardless of what type of mix your solution includes, you will need to re-design or re-create the classroom based materials to put them online.

By the time I have reached this point in planning for eLearning, I have gathered enough information to create a set of business requirements. I have a picture of what I need for eLearning to help the business achieve its objectives.

The next step is to look at eLearning applications, which I will talk about in the next blog – We want eLearning – now what? Part 3

– Bronte

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